Need help? Email us at soporte@tasoo.app and tell us your phone (iPhone or Android) and the app version (Settings → About).
On your phone and, encrypted, in your Tasoo account (you sign in with Google or Apple). That way nothing is lost if you change phones, and you see it on all your devices.
Install Tasoo on the new phone and sign in with the same Google or Apple account: your data downloads automatically, even between iPhone and Android.
In Settings → Country you choose the space (each country keeps its own accounts). In Settings → Language you choose Latin American Spanish, Spanish (Spain) or English.
They come from each country’s public sources (BCV, Colombia’s Financial Superintendency, BCRP, Central Bank of Chile, Banco Nación) and the ECB for the euro. They can be delayed: use them as a reference.
They are the fees each bank publishes; anything not published is marked “unconfirmed”. You can correct them in Settings → Bank fees and the app remembers them.
On the lock screen tap “Forgot your code?” and verify with your phone’s passcode or fingerprint. The lock is removed and your data is kept.
Settings → Delete my account. Your data is deleted right away from the cloud and your phones. More details on the Delete your account page.